Bosch Security Systems, Inc. announces Customer Service Shining Rock Star Award Winner for 2008!

February 6, 2009

Bosch Security Systems, Inc., Communications Systems Division is delighted to announce Cherry Clemens as the winner of its Customer Service Shining Rock Star Award for 2008!

Cherry started at Telex in January 2001 as a Customer Service Representative for the Aviation division, and has since cross-trained on the pro audio product lines in the Communications Systems portfolio. Cherry’s exceptional customer service skills have been further developed outside the office environment, through regular attendance at aviation trade shows and visits with key customers.

“I really enjoy customer service - to be the voice for such a great company is very rewarding.”

Cherry lives in Shakopee, Minnesota with her husband Al, her 16 year-old daughter Heather, and her dogs Foxy and Mandy. Cherry enjoys reading, walking her dogs, spending time with her family, camping in the summer, and ice fishing in the winter.

“It is a great honor to be presented with this award,“ says Cherry. “I really enjoy customer service - to be the voice for such a great company is very rewarding. There are a lot of opportunities working for Bosch, and it’s great to be part of the team. I’d like to share this award with my colleagues - working together with such great leaders and role models has helped us become the company we are today. I look forward to many more wonderful years of learning and service!“

“Cherry worked diligently with Steve Ghormley, Contract Administrator with Gulfstream Aerospace, and he was highly complimentary of her efforts and follow-up skills. He said she always responds promptly to his questions and is a pleasure to work with. As a result, Telex is one of the easiest vendors he works with, and he works with more than 100 of them. We have an excellent relationship with Gulfstream, and Cherry would seem to be greatly responsible for that.“ John Weeks, National Sales Manager - Aviation, Telex

The goal of the Bosch Customer Service Shining Rock Star program is to recognize team members who have gone the extra mile to help our customers. We will recognize, reward, and celebrate team members who are creative, take initiative to solve problems, and who work to exceed the customer’s expectation. All employees of the customer service group, receptionists, and sales administration are eligible for nomination.

If you wish to nominate an outstanding employee for a Shining Rock Star Award, please fill out and submit a nomination form. For more information, contact Lisa Wenger via e-mail at, or by phone at 952-736-4257.

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