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EV Hosts South American Service Center Training Session

November 21st, 2005

In attendance were Wilmer Ayala (Service Director) and Freddy Godoy (Owner) of Global Sonido, Quito, Ecuador, and Ivan Chong (Product Manager) and Miguel Morgado (Service Manager) of Supro Mundial, Panama. Omar Palacios (Electro-Voice Technical Services) and Yvette Flores Hatfield (Telex Pro Audio Group Sales Representative for Latin America) hosted the session with EV’s National Service Manager Rocky Muir. Yvette Hatfield reported:

“This was a wonderful two day training session that included an in-depth tour of the facility and an overview of the entire EV loudspeaker manufacturing process, along with presentations by EV’s Rocky Muir. Our guests also received hands-on training on re-coning various speakers, learning special tricks of the trade, and diagnosing diaphragm problems. The distributors came out of the session newly qualified as Certified EV Service Centers. We had a great exchange of technical knowledge that made this a very interesting and enjoyable session.“

Ivan Chong of Supro Mundial from Panama stated “This service session is very important because it allows dealers and distributors to protect their sales in the long term“.

Any distributor located in Latin America interested in become a EV certified Service Center should contact Yvette Flores Hatfield at 952-736-4471 or email


Electro-Voice (EV), is a professional audio brand of Telex Communications, Inc., a leader in the design, manufacture and marketing of sophisticated audio, wireless, multimedia, aircraft, broadcast and communications equipment for commercial, professional and industrial customers. Telex Communications markets its products in more than 80 countries under the brands EV, Telex, RTS, Dynacord, Midas, Klark Teknik and others.

Guy Low

Public Relations Producer

Telex Communications, Inc.

12000 Portland Ave. South

Burnsville, MN 55337

Phone: 952-736-3935

Fax: 952-736-4582

James Edlund

Public Relations Manager

Telex Communications, Inc.

12000 Portland Ave. South

Burnsville, MN 55337

Phone: 952-736-3901

Fax: 952-736-4582

press contact:
Guy Low
Manager, PR/Media

(952) 736-3935